In early january i paid for a pair of boots through paypal. I was led to believe this company was based in the UK..i was then informed it would take 7 to 12 working days AFTER dispatched!!
I contacted jude dress to ask how long before my boots would be posted . I did not hear back for almost a week .they told me that as there was such a high demand for the boots it would take longer. I was then informed that due to chinese new year it would take even longer. I informed them i wanted to cancel the order.They did not reply.
Thereforei contacted paypal to ask for a refund. Jude dress did not respond to paypal !!! After about 10 days( paypals request) i heard back from paypal awarding me my refund as they did not respond to them. I contacted Jude dress to inform them not to send the boots as i have had a refund from paypal.
They came back to me very quickly and asked me to take a screen shot of this transaction?!!? Not on your life!!
They have completely ignored my request not to send the boots and have sent me an e.mail to say that i am too late to cancel and the boots are on there way!!! I am going to refuse delivery as i am not prepared to pay to return them to China.What an awful business..they should be banned